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  1. EthosData Support
  2. Fix an Issue
  3. Viewing Documents

Viewing Documents

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  • Online documents: disable Popup Blocker
  • Installing the DRM (Digital Rights Management)
  • File/Folder names are garbled after extracting the zip file
  • "You are not allowed to open this file" error message
  • Connection Error. Unable to connect to Policy Server
  • Error message while opening video files
  • Collecting logs for troubleshooting
  • Firewall Details
  • Error message while opening MS Office documents
  • PDF files opening in Google Chrome
  • Users are not able to see the files on the project
  • I get prompted with "This is a protected document" message
EthosData Support